What Services Does Support at Home Cover?
If you or someone you love is getting older and finding some things harder to manage at home, the Support at Home program could make a real difference. This Australian Government program is designed to help older Australians live independently for as long as possible, in the comfort of their own home.
Here is a simple guide to what Support at Home covers and how to access it.
What Is the Support at Home Program?
Support at Home is the Australian Government’s aged care program for people who want to stay living in their own home rather than moving into residential care. It replaced the Home Care Packages program and provides personalised, flexible support based on your individual needs and goals.
The program is designed around you. Support is not one size fits all. It is built around what matters most in your daily life.
What Services Are Covered?
Personal Care
Help with everyday personal tasks like showering, dressing, grooming, and getting around your home safely. This support helps you start the day feeling your best and maintain your dignity.
Domestic Assistance
Support with household tasks including cleaning, laundry, vacuuming, and meal preparation. Keeping your home clean and safe is important for your health and wellbeing.
Allied Health and Nursing
Access to physiotherapy, occupational therapy, podiatry, speech therapy, and nursing care. These services help you manage health conditions and stay as active and independent as possible.
Social Support and Community Access
Help getting out and about, whether that means visiting friends and family, attending appointments, or joining community activities that keep you connected to the people and places you love.
Home Safety and Modifications
Minor home modifications like grab rails, non-slip mats, and ramps to reduce the risk of falls and make your home safer to move around in.
Transport
Assistance getting to medical appointments, the shops, and social outings when driving is no longer an option.
Carer Support and Respite
Temporary support that gives family carers a well-deserved break, while making sure you continue to receive high-quality care.
How Do I Access the Support at Home Program?
To access Support at Home, you will need to be assessed by an Aged Care Assessment Team (ACAT). The assessment is free and helps determine the right level of support for you.
Once you are approved, you can choose a provider like Greater Support to deliver your services. Together, we will build a support plan around your needs and goals.
Frequently Asked Questions
Am I eligible for Support at Home?
Most Australians aged 65 and over (or 50 and over for Aboriginal and Torres Strait Islander people) who need support at home may be eligible. An ACAT assessment will confirm your eligibility and level of support.
How much does Support at Home cost?
The government covers most of the cost. You may be asked to contribute a small amount depending on your income and assets. Your provider will explain all costs clearly before any services begin.
Can I choose my own aged care provider?
Yes, you have the right to choose the provider that feels right for you. You can also change providers at any time if your needs change or if you are not happy with your current service.
Greater Support — Aged Care With Heart
At Greater Support, we provide aged care services with warmth, dignity, and genuine respect for the people we work with. We take the time to understand what matters most to you and we build your support around that.
We work with families across Brisbane, Logan, Sydney, Ballina, Lismore, and the greater Northern Rivers region to help older Australians stay home longer and live life on their own terms.
Want to learn more? Contact our friendly team today. We would love to help.
