about
Greater freedom and compassion for all.
Our story, our mission, our vision, and our values reflect what drives work, how we support our community, and why families, professionals, and partners trust Greater Support to deliver care with purpose and integrity.
About
Greater freedom and compassion for all.
This page introduces the foundation of who we are: our story, our mission, our vision, and our values. Together, they reflect what drives our work, how we support our community, and why families, professionals, and partners trust Greater Support to deliver care with purpose and integrity.
Our Mission
To deliver a greater level of support, freedom, and compassion to all.
Our Vision
Helping a greater amount of people in society and building services around individual needs.
Our story
Greater Support grew out of lived experience.
We know what it’s like to stand beside someone you love and face systems that don’t always make sense. To speak without being heard, to search for help and find red tape obstructing your path. Those early experiences didn’t just stay with us. They shaped us.
Greater Support was born as a response to those experiences. To people saying, “I just need someone who gets it.” To families trying to hold things together. To individuals who need more than a service, who need someone to walk alongside them.
In 2018, we opened our doors with a clear purpose: to make life simpler, safer and more human for those navigating the NDIS. We didn’t arrive with all the answers. We listened, learned, and stayed present.
People responded not just to what we do, but how we do it. Over time, that trust opened new doors. As we supported more people, our role grew into aged care, youth and family services across Queensland and New South Wales. We followed the need, always guided by the same belief: the right support at the right time can change a life.
Our name reflects what we aim to offer - not just more support, but greater in every sense, led by our values.
Because at the end of the day, we’re not just here to deliver services. We’re here to be part of the moment someone’s life begins to change.
Our values
Our operations and activities are built on our values.
Reliable
We take time to understand your needs and help you fulfil them.
Inclusive
We care about you as a person and treat you with respect.
Practical
We keep things simple, and always make it easy.
Aspirational
We're optimistic about your future and work together towards your goals.
Greater
We're innovative, always daring to be bold, because only then can we achieve greatness.
Child-Safe
We place the safety, rights, and voice of every child and young person at the heart of everything we do.
We'd love to
hear from you.
Whether you need help finding the right support or simply have some questions, we're here to help.
Our team is here for you at every step.
Reaching out is where it all begins.