Aged care support
Stay independent
while getting support.
Aged care support
Stay independent while getting support.
Live life your way.
Maintain your independence while getting help at home. We are here to help you get the support you need for a range of activities including shopping and cooking. Or receive help for personal care to bathe, dress, and get in and out of bed.
Each support service you receive will give you a great range of freedom and movement, removing the daily tasks' stress and physical labour. So, you continue to live life your way without any barriers.
We put the YOU in support.
Get support every day
We're here to help with daily tasks around your home, including cleaning, preparing your favourite foods, and grocery shopping. You tell us what suits you. We do the rest.
Keep your home tidy
Keep your lawns looking lush and your plans thriving with an extra pair of hands to assist you in looking after all things maintenance at home.
Go out and about
Your support worker will assist you with transport and travel so you can participate in social outings, shopping, and getting to and from appointments.
Receive help at home
Get help with personal activities like bathing, cleaning your teeth, getting dressed, and grooming. All of our support workers show complete respect for your privacy and dignity.
Have peace of mind
Feel confident and know a skilled, passionate support worker is there for your loved one around the clock when their primary, full-time carer needs time off.
Access your community
Stay connected with your community with help attending work/volunteer commitments, social outings, family gatherings, recreational activities, and community events.
Who we help.
Our Aged Care services are for people over 65 years, or for Aboriginal and Torres Strait Islanders who are over 50 years, have a Home Care Package (HCP) funding and their HCP is under self-management. Each of our services is a fee-for-service aimed at helping older people stay independent as long as possible.
What does support look like for you?
You have the control to customise the support you receive. Decide on the service you want and when and how you receive them. You can also choose which support worker will work alongside you to achieve your goals.
Accessible and affordable care.
We believe quality care should be easily accessible and affordable for everyone. The price of our services has gone through very stringent control to ensure that we provide affordable care that does not compromise our high standard of service delivery.
Your needs are our highest priority, and we are committed to ensuring our prices are reasonable and affordable.
Are you eligible for
Home Care Package support?
If you have questions about aged care support and whether you are eligible to access the Home Care Package, we are here to point you in the right direction. To find out if you're eligible, click the button below. The button will take you to myagedcare. There you will need to complete an online form to help you find out your eligibility to access aged care support.
Frequently asked questions.
The Home Care Packages program is a government-subsidised program that provides long-term support for older people who want to stay living at home. There are four levels of the Home Care Package for different levels of care and support needs. Each level receives an additional amount of funding. You can use this money to buy hours of care or other support that suits your needs.
There are four levels of the Home Care Package for different care and support needs:
- Level 1 for basic care needs
- Level 2 for low-level care needs
- Level 3 for intermediate care needs
- Level 4 for high-level care needs.
Each level is associated with a different amount of government funding. So, the higher the level, the more funding the government pays—this allows you to buy more services. A Level 4 package will enable you to buy the most services.
Once you have had an Aged Care Assessment, you will be told which level applies.
Home Care Packages is primarily for older people as recipients, with no minimum age requirement.
Home Care Packages have no citizenship or residency restrictions. However, it's primarily not for visitors to Australia or people who need only temporary or short-term care. If you want short-term care, the Commonwealth Home Support Program might be a better option for you.
It depends on your HCP level, for instance, level four will have more hours of support than level one due to those in level 4 needing a higher level of support. The points below are the current support hours for each level. However, it should not act as an indication to your own level.
- Level 1 approx. 2 hours per week (on average)
- Level 2 approx. 3-4 hours per week (on average)
- Level 3 approx. 7-9 hours per week (on average)
- Level 4 approx. 10-13 hours per week (on average)
The Home Care Package will not pay for day-to-day bills, food, rent or mortgage payment and gambling. It excludes payment for any holidays, entertainment, items already covered by Medicare and pharmaceutical benefits. This includes if you have already accessed a funded program or have been subsidised by the Australian Government.
We'd love to
hear from you.
Whether you need help finding the right support or simply have some questions, we're here to help.
Our team is here for you at every step.
Reaching out is the first one.
